Zoho Expands Rural Initiatives, To Replicate Tamil Nadu’s Hub

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Zoho Corporation, based in Chennai, India, plans to expand its hub-and-spoke model of offices to two districts of Tamil Nadu and one in Uttar Pradesh. The hub offices will be designed to house 1,000 or more employees, while the smaller spoke offices can hold up to 100 employees. The company has five hub offices and around 30 spoke offices in India, and nearly 2,000 employees work from them in villages and Tier-II/III towns, with about half of them being hired locally. Zoho plans to enter eastern or central UP in the second half of 2023, with the hub office being set up in a demographically-rich area for the next generation of talent.

The company’s goal is to replicate what it has done in Tamil Nadu in UP, and the expansion will reflect the idea of distributing growth and income across Tier 2/3 communities instead of urban concentration. As shared by Zoho earlier, the migrations from Google, Microsoft and GoDaddy to Zoho Workplace almost doubled globally in 2022. Interesignely, in India, the highest number of migrations were from Google to Zoho. Zoho Workplace has experienced significant growth in India, with a 33% year-over-year growth in 2022. The company has identified Tamil Nadu, Uttar Pradesh, Maharashtra, Karnataka, and Delhi as the key drivers of growth in the country.

The leading verticals for Zoho Workplace in India include IT, retail, finance, manufacturing, and real estate. Interestingly, Zoho also reported that the number of migrations from Google, Microsoft, and GoDaddy to Zoho Workplace almost doubled globally in 2022. In India, the highest number of migrations were from Google to Zoho, indicating a growing interest in Zoho’s offerings in the country.