QuickReply.ai is a conversational commerce platform that helps businesses automate customer support and sales on WhatsApp. The startup recently raised an undisclosed amount of funding in a seed round led by Kalaari Capital, along with participation from Better Capital, Titan Capital, and angel investors. The funding will be used to expand QuickReply.ai’s customer base and scale up the platform.
QuickReply.ai’s platform uses AI-powered chatbots to provide personalized customer support and streamline sales processes on WhatsApp. The startup aims to help businesses increase efficiency and save costs by reducing the need for human intervention in customer interactions. QuickReply.ai also offers analytics and reporting features to help businesses track and optimize their performance on WhatsApp.
With WhatsApp being a popular messaging platform in India, QuickReply.ai is well-positioned to tap into the growing demand for WhatsApp-based customer support and sales solutions. The startup has already onboarded several large enterprises and SMBs across various industries, including e-commerce, fintech, and healthcare. QuickReply.ai is a conversational marketing platform that helps businesses connect with their customers over messaging apps like WhatsApp, Facebook Messenger, and more. The platform uses AI-powered chatbots to automate customer support, sales, and marketing processes, allowing businesses to save time and improve customer engagement.
In April 2023, QuickReply.ai announced that it had raised an undisclosed amount of funding in a seed round led by Venture Catalysts. The funds will be used to expand the platform’s reach and enhance its capabilities. The company plans to use the investment to further develop its AI and machine learning algorithms, as well as expand its sales and marketing efforts.
QuickReply.ai was founded in 2021 by Aishwarya Jain and Devendra Agrawal. The platform is designed to help businesses of all sizes automate their customer engagement processes and improve their overall customer experience. With its conversational marketing tools, QuickReply.ai enables businesses to deliver personalized messages to their customers at scale, while also providing real-time support and insights.
The platform’s focus on WhatsApp marketing is particularly significant, given the app’s growing popularity in India and other emerging markets. QuickReply.ai allows businesses to reach customers on WhatsApp with targeted messages and personalized content, making it an essential tool for businesses looking to expand their reach and engage with their customers on the messaging app.